Clarity Service - Poor Customer Service
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Complaint by: Vinoth on November 21, 2015, 12:04 am in Consumer Electronics

Complaint regarding Poor Service.

Sony Authorised Service Centre.
Clarity Service(Block AA9, 2nd Avenue, Anna Nagar,Chennai-40)

Complaint against Clarity service,Anna Nagar,Chennai. There's a problem in my Sony 32 inch LED TV which I bought 2 years back. Display is slightly blue in color. I contacted service centre for immediate action. Engineer from Sony Authorised service centre(Clarity Service-Block AA9 2nd Avenue, Anna Nagar, Chennai- 600040) came to my house to inspect the TV, He told display needs to be changed. He didn't tell the price properly too. He said 13,000-15,000 and left home. He didn't fix the back panel properly too. He charged 228 rupees without proper service. I went directly to service centre. They didn't reply properly. Its been a week, I still didn't get proper price estimation for change of display. They are treating customers badly. Poor Service. I hope you take steps against Clarity Service(Sony Authorised service centre) Block AA9 2nd Avenue, Anna Nagar,Chennai-40.

Complainant's Goal: Poor Customer Service
Complainant's Target: Clarity Service
Complaint Location: IndiaTamil NaduChennai
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