NOV; 13, 2010.
DEAR SIRS / MADAM,

THIS IS TO INFORM YOU, THAT IT IS VERY BAD EXPERIENCE, BY GETING MY SEAT CONFIRM WIDE
PNR NO.824-9251183 AND
PNR NO.442-3265321 (WAIT LISTED AFTER CHART PREPARED) BEFORE SAY ABOUT 30MINIUTES BEFORE
THE DEPARTURE AND I WQAS NOT ABLE TO CATCH THE TRAIN, AS MY HOUSE WAS VERY FAR
FROM MANGALORE JUNCTION STATION.
AND IT RIDICULOUS FOR ALL THE PASSENGERS SUFFERING WITH THIS VERY SAME TYPE OF SITUATION.
AND HOW CAN A PASSENGER REACH THE STATION TO CATCH THE TRAIN WITHOUT CONFIRMATION?
SO PLEASE REFUND MY FULL AMOUNT OF MY ABOVE TICKET AND OBLIGE.
THIS IS REALLY A VERY SERIOUS MATTER AND IT HAS TO BE RECTIFIED BY HOOK OR CROOK.
HOPE TO HAVE YOUR REPLY VERY SOON.

FROM:
HARITA MODI