clay sim - Please check your overall bill once carefully before paying for it
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Complaint by: Ankita on May 14, 2015, 11:44 am in Telecommunications

Please check your overall bill once carefully before paying for it --- I have had a very bad experience using Clay sims for Canada. While I was there for 30 days, I had regular issues with connecting the phone and the calls would just drop mid way. This can still be overlooked, but when I got my final outstanding bill worth 30K I was really shocked. While they had mentioned charging 30 cents for all the incoming calls, when I checked my bill again, I was charged 45 cents/min for all the incoming calls. Not only was this inflated but also the overall usage hours. There were calls that were duplicated and charges for sms services which I never used. After numerous emails and follow up and them refusing all these claims, I finally paid somewhere close to 10K for all the usage. Although I would not be using any clay services again, because not only are they poor but definitely fraud.

Complainant's Goal: Please check your overall bill once carefully before paying for it
Complainant's Target: clay sim
Complaint Location: IndiaDelhiNorth Delhi
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