This was the first and the last time I shopped with PEPPERFRY who have been making people nothing more than victims of their scam. And I am not the only one writing such a review about them. I was enlightened about them while googling through reviews. I think I have been duped by them and my ignorance of missing such review for pepperfry. We all I reckon are spending enormous time on the website finding deals but what a waste of energy and money when you come across sites like PEPPERFRY who have a appetite to relish on your money.
Once you order from them either partial products are delivered or you receive tampered packages which are refunds as points to be redeemed in 15 days. Why not refund the complete amount instead of forcing customers to buy in 15 days time with your points that too isn't foolproof. You might end up ordering a product which isn't available for delivery where you have to wait for another refund credited to your account and then buy something from them in 15 days.
The most ever pathetic site ever visited in all online shopping sites.
I had to order something for over 2000 to avail of an offer of a Rs 700 discount. I required diapers for my kid and just to end up over 2000 I ordered "STEELCRAFT FRUIT BOWL -SMALL" which wasnt necessary for me at all. Now the latter was delivered while the one which was desired the most wasn't delivered and without informing me the points were credited to my account.
Order Id: 100384253
PAMPER ACTIVE BABY M 82+8 X 2 - Never delivered nor informed and points credited without informing
STEELCRAFT FRUIT BOWL -SMALL X 1 - Delivered
Second order was placed from my wife's account
Order Id: 100384278
Adidas Deo Combo For Men (Set Of Five) X 1 - Tampered Empty Box delivered, points refunded, informed as the issue was raised from my end and no money back
Since not being informed I mistakenly made a similar DEO purchase from the former account without being aware that the points credited were from my other purchase which wasn't delivered. I requested them to either redeliver the diapers and adjust the points from the other account points for the DEO purchase which couldnt happen. The same diapers price has escalated to Rs 100 more than what I paid earlier. Now you dont have anyone to lookout for and what you hear from the customer care is the same old jargon which ends up sounding like "We are quite happy to inform you sir PEPPERFRY has made an addition to the pool of fools".
I would highly recommend everyone surfing through their site for any purchase to stay away or else become a victim and find yourself writing such a review in vain on this/similar sites or crying your heart out with your money going through the drain. It wont even be doomsday when I might end up on this site again.
PEPPERFRY great Marketing worst Services.
I would request all duped by PEPPERFRY to come together and approach the consumer court to file a compliant against them.
My email id: dhingra.rajat@gmail.com