The background:
We are a BPO company located at South India also dealing with call center services.

Once a representative named Mr.Vimal(@ Vishnuvarradan) of Directtopeople.com(D2P) created by BA Square Infotech approached us for outsourcing the call-center project to our company. The product is all about selling discount cards(like a credit card) to common people. The call-center is responsible for handling customer queries.

The representative explained us about the product and the monetary terms and conditions. We were ready to go ahead with the process. The process terms are:

Consulting charges to the representative of Directtopeople.com(Ashis) : Rs 50,000
The project involves buying the server for call-routing from Ashis : Rs. 2,50,000

Payment Terms:

A monthly payment of Rs. 3,60,000 for 20 employees
The server cost of Rs.2,50,000 will be reimbursed at the time of process termination

Their Requirements:

20 employees from June 15, 2011
A private limited company
Call center execution certificate from Govt of India
24 hours power backup with computer technician

All the above requirements was demanded to be ready by them on June 15 2011 and it was done as said and verified by the representative of D2P.

We executed the call center process which went on for 1.5 months. We hired an external trainer and provided the complete training required to the team. But we have not received any response from Ashis on the process modules which is required to execute the process. We have neither received the server for call routing nor the payment.

Expenses from our company for D2P:

Salary from June 15 to September 2011
Office Rent / month = Rs.70,000 + service tax

We paid the salary and the rent from the company's pocket.

We have raised the invoice to Ashis Avilash for June 2011 payment which is Rs.1,19,500, but he asked us to compensate Rs.1 lakh towards the server cost and paid Rs.20,000 and asked us to pay the remaining Rs.1.5 lakh server cost and we made the payment to his Union bank account.

1 month passsed and we raised the invoice for July 2011 payment but he said will make the payment next day or next week whenever we called him. The he sent an SMS with an invalid transaction number. Then he said he is not feeling well. He started giving reasons for not making the payment.

He has given a cheque from Union bank account & another from the The Capital Credit Co-operative Society of Bhubaneswar (Cheque No: 05912, Date: 19/09/2011). I have deposited the cheque 2 months back but the first cheque bounced and the latter did not come back to my bank from CCCS.

We've been calling him even now but he says he is in Kanyakumari, Tamil Nadu and he will ask the bank about the payment status etc., Now the representative says Ashis is not feeling well. But he is is Chennai.

The same problem is faced by other centers in various parts of India.

Center affected by this fraud are:

A center run by Mr.Deepak - Jamshedpur
One center run by Mr.Kaushik - Coimbatore
Another one by Mr.Prasad - Hyderabad