I bought SnapDeal.com voucher (Order ID: 1********) in 12-Sep-11 to avail Smart Cleaning Services's Car Cleaning Services. I bought Rs.520 voucher to get services of Rs.2200. When I contacted Smart Cleaning Services, these guys postponed my appointment n number of times and finally they came after almost 2 months, whereas it was suppose to be within 1-2 weeks.

Now, on the day when they came(5th Nov), two very young, teenagers came with a sponge, shampoo n a vaccume cleaning machine. and After 15-20 minnutes, they said, job is done. I was stunned, couse, they were suppose to do
1. Silicon glaze polish to complete car
2. Interior Cleaning
3. Engine Dressing,
4. Tyre Polishing

First: it was a shear delayed service.
Second: When I asked to do the job properly, they contacted their manager, manager, on the phone only, without properly looking into the matter, shouted on me, frightened me.
Third: I specially, came from Mumbai to get this service done, which costed me around Rs.2000, and to these guys as well, I have Rs.350, and inreturn, they wiped my dash board n outer portion by a wet cloth.

They said, you will get this much only in Rs. 500....however they were suppose to do a job of Rs.2200.

It was a complete cheating and rowdy behavior by these people. I want to request to cancel their license to service customer. Put a charge on Snapdeal.com as well for putting customers into such situations and not taking proper checks of vendors n if they are actually delivering what they are displaying on their portals.

These manager's talks were very frightening, as he said, he knows how to teach lesson to me n all, and he said, do whatever I want to do, nothing will happen to him.

Please help me.