Dear Sir/Madam

Myself Jyostna Rani Sahoo, I am a Reliance GSM user (Orissa Circle), Mobile No. ********70. From last 6 years I am using Reliance GSM. I prefer reliance because of its low call rates and for so many value added services within same networks. Service was also good, but from last few days its getting worse.

In the month of July and August some amount getting deducted from my account often without any reason(almost 5-6 times). Every time I used to call customer Care and get the amount back after giving so many explanations. But it was getting worse when last week between 3rd to 7th Nov 2011 more than Rs.30 deducted from my account.

This kind of service from Reliance is very pathetic, we are loosing trust on Reliane. If this kind of service continues I will be bound to switch from Reliance to any Other network. Please take this issue seriously and do the needful as the earliest.

Thanks and Regards
Jyostna Rani Sahoo
Mb- ********70
gk2184@gmail.com