HI - I HAD PLACED AN ORDER OF - HORIZONTAL BLINDS WITH MR. SRINIVASAN WHO HAD COME OVER TO TAKE MEASUREMENT'S ETC. - A DEPOSIT OF RS.5,000.00 WAS PAID... BEEN OVER 6MONTHS... I HAVE CALLED SEVERAL TIMES - WHEN I CALL MR. VEERA REDDY -MANAGER - HE DOESN'T ANSWER HIS PHONE AND IF HE DOES BY MISTAKE HE WILL SAY HE WILL CALL ME BACK WHICH HE DOESN'T OR HE GIVES THE PHONE TO A LADY WHO WORKS THERE AND THAT'S IT - NO RESPONSE AFTER THAT.... I THEN CALL MR. SRINIVASAN WHO IS THE ONLY OTHER CONTACT I HAVE WITH - RECON BLINDS - HE DOES THE SAME THING - I HAVE BEEN ABLE TO GET HIM ON THE PHONE THIS LAST WEEK - HE PLAYS GAMES HE SAYS TODAY, TOMORROW, ETC.,SOMEONE WILL BE COMING OVER WITH THE BLINDS BUT TILL TODAY THERE IS NO ONE - THESE LIES OF TODAY, TOMORROW ETC. HAS BEEN GOING ON FOR A WEEK... AND HAS TO STOP AND OUR BLIND'S DELIVERED.
I AM SO TIRED AND STRESSED DEALING WITH MR. VEERA REDDY AND MR. SRINIVASAN - MY WIFE IS SO UPSET AND HAVE HAD TO GO IN TO THE HOSPITAL FOR HEART ISSUES - THIS WAS ALSO TOLD TO MR. VEERA REDDY BUT THEY DON'T SEEM TO CARE. WE ARE NOT ABLE TO PUT THINGS AWAY IN OUR HOUSE BECAUSE OF THE DIRECT SUNLIGHT - CLOTHES ARE STILL IN BOXES AND THE ONES TAKEN OUT OF THE BOX THINKING THEY WERE BRINGING THE "BLINDS" ARE ALL ON THE BED...
WE JUST NEED TO GET THE "BLINDS" WE ORDERED AND BE ABLE TO LIVE A NORMAL LIFE... IS THAT TOO MUCH TO ASK FOR - RETAILER'S WHO TREAT CUSTOMER'S THE WAY -" RECON BLINDS " HAVE TREATED US SHOULD PAY A PRICE - DO THEY REALIZE THAT'S IT'S THROUGH CUSTOMERS THEY MAKE IT - WE HAVE BEEN GOING THROUGH SO MUCH - SO MUCH ANXIETY AND STRESS AND ANGER BUILDING UP - THEY TOOK THE DEPOSIT OVER 6 MONTHS AGO I HAVE BEEN GOING BACK AND FORTH AND NOW WE WANT TO PAY THE BALANCE AND GET OUR BLINDS AND SET UP OUR HOUSE..
PLEASE, PLEASE, PLEASE DO SOMETHING SO - MR. VEERA REDDY AND MR. SRIVASAN WILL NO LONGER TREAT CUSTOMER'S THE WAY THEY HAVE TREATED US....
I DO APPRECIATE ALL YOUR HELP! AND HOPE IN THE FUTURE -" RECON BLINDS "- MR. VEERA REDDY AND MR. SRIVASAN TREAT CUSTOMER'S WITH RESPECT...
I DO HOPE YOU GET TO THE BOTTOM OF THIS COMPLAINT AND GET US OUR "BLINDS" SO THAT WE CAN GET OUR HOUSE TOGETHER AND LIVE A NORMAL LIFE - THAT'S ALL WE ASK FOR...
THANK YOU...