E Shopee.com - Order amount refund
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Complaint by: Ramesh on April 19, 2014, 12:06 am in Mobile and Cell Phones

Hi,
I have purchased a mobile from a website called e-shopee.com and found that it is a fake site. The amount charged on my debit card is 3199/- and the payment gateway is ccavenue. I called up their customer care number and came to know that it is not reachable during day time and only reachable after 6.00 PM. When i called them they told that the order placed is cancelled from their end and ccavenue has to refund the amount. Also they told that the site is still under construction. They told me not to contact them further regarding this matter as they have done their job. When i enquired ccavenue they are telling that the merchant has not initiated the cancellation. When i ask the merchant about any proff of order cancellation he is not ready to provide. Hence due to desperation i am contacting you so that i can get some justice and my amount back. Please do the needful.

ORDER NUMBER: ES1027967
Amount: Rs. 3199.00
Date: 17-04-2014

Details of website:

http://www.e-shopee.com/
Contact Number: +********7557 (reachable only after 6.00 PM)

Other Details in Contact section of website:

Vadodara :
501 Sterling Center, Alkapuri,
Vadodara 390020. Gujarat, India.
Phone : +91 ********57
Email : info@hubsoft.in

Mumbai :
A/ 701, Shiv Darshan Co - Op Hsg Soc,
Satya Nagar, Borivali (West),
Mumbai - 400 092
Phone : +91 ********37, ********12
Email : ecommerce@hubsoft.in

Complainant's Goal: Refund of amount
Complainant's Target: E-Shopee.com
Complaint Location: IndiaKarnataka
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