Suksha Technology pvt ltd - ONline shopping on www.100bestbuy.com
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Complaint by: Manohar on February 19, 2014, 9:27 am in Online Shopping

I Manohar. C had given an order of five formal shirts on www.100bestbuy.com (order No. 13270806) on 28/11/13. The reference number of the order is 27850803. The order that was sent to me consisted of casual wear.
Upon contacting their call centre, I was informed to send an email on info@100bestbuy.com. I have been consistently sending emails on the given email address info@100bestbuy.com but this has been of no use as there was no response from their side.
After nearly one month I was informed verbally to send back the order which I did on 7/1/14 at my own expense.
It has been 33 days since I sent back the order, for which I got the confirmation/refund receipt (No. 57813231) of Rs. 1134 by saying that amount will be credited to my HDFC card which I have used for purchase. But still I have not yet receive the refund amount of Rs.1134. Daily am contacting their call centre but they saying that amount already transferred . If I asked any proof of credit they disconnect phone line. In spite of this I sent so many mails on info@100bestbuy.com. But my statement not showing any credit. Kindly provide necessary solution.
Regards,
Manohar
********90

Complainant's Goal: Refund of my money
Complainant's Target: Suksha Technology pvt ltd
Complaint Location: IndiaMaharashtra
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2.
Fri, 21 Feb 2014 - Business Reply from - 100bestbuy (Suksha Technology pvt ltd)

Dear Manohar,

As per the record,we have already refund the amount 1134/- in your account and rest of courier charges are added in your 100bestbuy account.
If any more queries kindly contact us:service@100bestbuy.com or call us:080-********.
Regards,
100bestbuy

1.
Wed, 19 Feb 2014   Message By Complainant Manohar

I Manohar. C had given an order of five formal shirts on www.100bestbuy.com (order No. 13270806) on 28/11/13. The reference number of the order is 27850803. The order that was sent to me consisted of casual wear.
Upon contacting their call centre, I was informed to send an email on info@100bestbuy.com. I have been consistently sending emails on the given email address info@100bestbuy.com but this has been of no use as there was no response from their side.
After nearly one month I was informed verbally to send back the order which I did on 7/1/14 at my own expense.
It has been 33 days since I sent back the order, for which I got the confirmation/refund receipt (No. 57813231) of Rs. 1134 by saying that amount will be credited to my HDFC card which I have used for purchase. But still I have not yet receive the refund amount of Rs.1134. Daily am contacting their call centre but they saying that amount already transferred . If I asked any proof of credit they disconnect phone line. In spite of this I sent so many mails on info@100bestbuy.com. But my statement not showing any credit. Kindly provide necessary solution.
Regards,
Manohar
********90