Dear Sir,

I thank you for having this platform for resolving online fraud cases. On 1st July, 2013, in the night around 12-1 am, I had made shopping on www.homeshopplus.com for a medical supporting equipment, LEG MASSAGER for my mother. ID: http://www.homeshopplus.com/leg-massager.php This was my first time shopping on this website and the payment was deducted from my bank account of amount of RS 9959.00 After the payment was done, it was brought to my notice , that no order id was generated, neither a sms was sent to my mobile number nor an email confirmation was sent to my email id. This brought suspicion to my mind as all these three-fold activity is very normal for any online shopper to receive after the shopping is done online. Thereafter , I called at their listed customer care number "0********02". And to my shock the number is SWITCHED OFF. I further tried to check some reviews about this website and to my further shock there are many customers who have been duped by this website.

I had been calling the number daily and everytime it is swtiched off. The Name mentioned during the internet transfer in my bank statement account is TECH PROCESS SOLUTION LIMITED, to whom the money is transferred. I don't know why this. I have done shopping on other vendors but never faced such situation. I will appreciate any support to catch these fake 0nline retailer. I had informed my bank also for possible help, hopefully they will trace some information for me and I will convey it to you which might help your investigations also and back and firth to reach to those fraud organizers.

Thankyou

Nitin Arora