https www.next.co.in - Online price change after my cash on delivery order
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Complaint by: ltarasd on November 22, 2013, 6:54 pm in Mobile and Cell Phones

https://www.next.co.in,Delhi,Delhi,India
Location: Delhi,Delhi,India
Tara Singh Danu on22-11-13
Online price change after my cash on delivery order
Dear Sir/Mam,

I have order one mobile cash on delivery (Micromax A115 Canvas 3D Dual SIM Mobile Phone - Black) from shopping web site https://www.next.co.in
They mail me my order no #100066477.
Next day i checked that mobile in there web site than price are 14999.00
When i ordered that time price was Rs 5,149.00 only.

Today i called for order status; there customer care executive was saying due to maintenance work price were showing wrong so your order we can not process if you need then you have to pay 14999.00 Rs.

Executive was saying working if website was under maintenance work they have should show some note in there website only this mobile price change not any other item price?

Please fined the attachment regarding mobile previous and later coast.
They are cheating customer?


------------------------It's my account in there website
Order #100066477 - PendingReorder | Print Order
About This Order:Order Information
Order Date: November 20, 2013

Shipping Address
Tara Singh Danu
My address.........
Delhi, Delhi, 110044
India
T: ********25
Shipping Method
No shipping information available
Billing Address
Tara Singh Danu
My address.........
Delhi, Delhi, 110044
India
T: ********25
Payment Method
Cash on Delivery
Items Ordered

PRODUCT NAME SKU PRICE QTY SUBTOTAL
Subtotal Rs 5,149.00
Discount (NEXT500) -Rs 500.00
Grand Total Rs 4,649.00
------------------------
--

--------------------------They mail me this------------

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Next sent this message to Tara Singh Danu
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Dear Tara Singh Danu
Greetings of the day!!
Thank you for placing an order on Next.co.in. Our Customer Care team will call you from 0120-6756700 for the final confirmation of your order.
The details of your Order #100066477 (placed on November 20, 2013 6:56:09 PM IST) are as below:
Billing Information: Payment Method:
Tara Singh Danu
My address.........
Delhi, Delhi, 110044
India
T: ********25
Cash on Delivery

Shipping Information: Shipping Method:
Tara Singh Danu
My address.........
Delhi, Delhi, 110044
India
T: ********25

Item Sku Qty Subtotal
Micromax A115 Canvas 3D Dual SIM Mobile Phone - Black

NEXT500
20000002565 1 Rs 5,149.00
Subtotal Rs 5,149.00
Discount (NEXT500) -Rs 500.00
Grand Total Rs 4,649.00
If you have any queries about your order give us a call at 0120-6756700 (Available – 24x7) or write to us at customercare@next.co.in.
Thank you again for giving us a chance to serve you!
Best Regards,
Next Customer Care
India’s Largest Electronics Retail Chain

Complainant's Goal: i don't know
Complainant's Target: https://www.next.co.in
Complaint Location: IndiaDelhi
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