I have taken gold loan from Muthoot finance. They have give me one slip against payment and details of gold mentioned on that. they have deducted some weight from gross weight and finalize the loan, That slip has mentioned about interest rate and some condition only with. Rest condition are mentioned in their file that has not been provided to me, which is signed at the time of loan. They sequare all the way to get money from customer in legal way. but when I asked what will be the settlement in case of gold lost due to any reason?

As per condition mentioned in their file- same weight of gold or cash as per market rate will be provided.
a>They are providing market rate but not as per national market rate, they have own rate but less than market.
b>weight mentioned in the slip after deduction as per them that is not fixed. So legally they can provide me the weight mentioned in the slip.

So in point (b) we will loss almost half gold to the company.

When I aksed for all this thing company is now saying pay the cash and take ur gold right no while I am already apying timely all the EMI as per their condition.
One takes loan as per their requirement and repay as per their availability not as per company requirment. For this service customer pays interest.

SO please let me know, How can i get my gold assured 100% , as I am unable to repay immediately. They are not ready to intertain and harrashing me at this issue.

Legally I can get any action or is their any way to secure my settlement from company as per current market rate if any lost case happened by company..