I have applied for marksheet loan of Rs 15000/- as per advt published in local newspaper. I called at the toll free number 1********223 given in advt and the I received a sms from them to call SHWETA @ ********71 and send required documents at krishnafinance27@gmail.com. I have send required documents to the email-id on 05/05/2014 04.00PM. Then I received call from shweta on 06/05/2014 at 09.07am that I have to deposit the processing fees 1980/- today itself and at 09.10am, I received sms from her regarding A/c detail in which I have to deposit the fees. The A/c no was of MANJEET KUMAR, A/C No-20219620609, SBI. Again I called her at 10.23am and told her that I don’t have SBI Bank nearby she told me that she will send me details of Bank of Baroda A/c. Then I received sms from her at 10.58 with A/c detail of NARESH MANDAL A/c No-0********12162, Bank of Baroda, New Delhi Main Branch. I deposited the amount 1980/- on the same day and confirmed also from her. Later on I received a call from her at 02.19PM and told me that I have to deposit 5500/- as insurance charge and asked to deposit the amount on same day. When I refused to pay the charge, she had transferred the call to her senior Mrs. Veena Rani who also told me that until & unless I deposit the insurance charge, my loan amount will not be transferred. Then I received sms with A/c detail of Veena Rani at 2.30pm. The A/c was 33022121812, SBI, New Delhi Main Branch. After that I had received 2-3 calls from her for confirming when I am depositing the same. I deposited the amount on 07/05/2014 through SBI Kiosk branch and informed the same to her. Later on same day I received a call from her and she told me that they had received the payment but unable to transfer the amount and I have to pay “OTHER CITY FUND TRANSFER CHARGE” as their branch is at VIJAYNAGRAM and my branch is at Chhattisgarh. The OTHER CITY FUND TRANSFER CHARGE which they told me to pay is 6900/- out of which 900/- will be deducted and 6000/- will be refunded, then I told them to refund my amount which I have paid till now and I don’t want my loan amount and asked to cancel my loan application. She told me that my file has been sent to company for cancelation and she will inform me later regarding the cancelation status. On 20/05/2014, she told me that my file has been sent for cancelation since company issue refund cheque in group not for single file, but I will receive my amount definitely in next month .e. in june ’14. When I called her on 24/06/2014 at 10.07AM, she told me that I should have received call form cancelation department which I have not received. She told me that she will confirm me in next 5min. Later when I called her at 11.17am, she told me that I have to pay 1980/- (the processing fess) as company has issued cheque of Rs 7480/- without deducting the processing fess. I deposited the same on 28/06/2014 in A/c of NARESH MANDAL, BOB, A/c-0********12162 and confirmed her. She told me that 7480/- will be credited in my A/c on Monday morning but till date I have not received my amount and now they are not picking my phone calls. When I called on 01/07/2014 at 04.13PM, one one else has picked the phone and told me that my file has not been cancelled till date due to which my payment was not deposited.
What does it means, till date shweta was telling me that my file has been cancelled and she has received refund cheque also and other staff is saying that file is not yet cancelled. That means till date they are CHEATING WITH ME. I have recording of all phone calls between me & krishna finance. I can provide as evidence/proof.