easymobilerecharge - not getting refund
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Complaint by: ankit on December 19, 2010, 12:31 am in Online Shopping

Sir,
I recharge my airtel mobile from the site easymobilerecharge.com using my debit card but the balance of rupees 333 is deducted from my account and recharge is unsucessful i tried many times but i didn't and now i am not getting my refund amount.

Complainant's Goal: To get the refund
Complainant's Target: easymobilerecharge
Complaint Location: IndiaOnline
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2.
Mon, 03 Jan 2011  Ankit Raghuwanshi

Add : 43-Landmark Citi Hoosangabad road Bhopal.
Mob : ********22 if not respond then ********27

1.
Sun, 19 Dec 2010 - Business Reply from - airtel_presence (easymobilerecharge)

Dear ankit ,

This is to inform you that your concern listed 19 Dec 2010 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please do write to us at airtelpresence@airtel.in with your contact details (address and landline or mobile phone number).

We assure you that we are committed to resolving the issue to your satisfaction.

Regards,
Rakesh Kumar
Airtel Customer Service Team