1. We have been getting annual medical insurance cover by the above referred company (through Bharti AXA General Insurance Pvt Ltd) since 28th August 2004 & have been renewing the policy every year since then. The latest renewal done was on 28th August 2009 for the period 28 Aug 09 to 27 Aug 10. Insured amount was Rs. 3,00,000. Policy details are as follows:-

Name Relationship Age TPA ID BAGI ID
(a) JC Grover Self 76 GIBAO10302334 00265290
(b) Prabha Grover Wife 71 GIBAO10302335 00265291

2. In spite of paying Rs. 88,067 over the past 6 years, Instant Healthcare Pvt Ltd / Bharti Axa General Insurance Co Ltd has now declined to renew the medical policy for another year wef 28th August 2010 on the grounds that they have some “internal financial problems”.

3. This may please be investigated & Instant Healthcare Pvt Ltd be directed to accept the renewal premium for another year.