Sir,
I booked ticket from Allahabad to New delhi PNR No. ********86 thru
irctc train no.2501 porvottar sampark kranti express date of jouney:15-7-10

On reaching allahabad, i was informed train is late by around ten hrs.
I travelled to new delhi by another train on fresh ticket and filed TDR for refund.
But railways refunded only 50 % as cancellation charges and replied Train was late by less than 3 hrs.
I also checked up delay from railway site at time of filing TDR and it showed delay for more than 12 hrs.

Sir, kindly let me know How can i get back my balance 50 % refund and who will provide me correct information on delay of that train on that particular date from allahabad station.
Thanks
Yours fathfully
ANIL SINGHAL
irctc user namr anil_jnv



REGRET Dear
Customer, With Reference to your PNR No:********86, we
> regret
to inform you that refund is not admissible as informed by Railways
> through their letter no : RF1/13053/10-11/C2/05.10.10/NR and the
reason
> being : 780-NR/45 As the train was was not late more
than 3 hrs. The case
> is repudiated. In case you require any
further assistance, please mail us
> at tdrprocess@irctc.co.in or
call us on 011-23345900 With regards, TDR
> TEAM