Sir,
My mob No. is ********40 (Airtel). Approximately 2-3 weeks before my mobile was activated with SMS pack automatically and an amount of Rs 24/ was deducted from my account. I spoken to custoer care, they deactivated the SMS pack and said the amount cannot be refunded back. On 3 Jun 2012 I again received the massage " 1000 Local/STD SMS pack has been activated on your mobile @Rs 24 valid for 10 days". After receiving the massage I spoken to the customer care and they have register my complain (CBDCC30********4 dated 3 jun 12 at 20.48hrs) and assured within 48 hrs my amount will be refunded. Time passed and I tried to contact customer care, now they don't respond to my call. Please do the needful at the earliest. Thanking you Sir.
An email communication has been sent to Service on June 5, 2012, 10:17 pm