Claim against my Mediclaim policy no.0********6p104954558,claim no.1040******** of 24/07/2017.As I had been operated of epitheioplekia of buccal mucosa by Dr.Umang Desai,Cancer Surgeon,Bhavnagar,Gujarat on 12th July 2017,there after I had fulfil their all querries on 17/08/2017,there after I had called for somany times to their customer care office and also visited personally to their office,but no result found by mail or SMS as I had wrote every time my email address and mobile no also.
At last I had got the reply on 12/09/2017 that they had rejected my claim with the reason that the surgery is not count as day care treatment and due tochewing tobacco I.e. addicted person the claim is not payable.
I had given reply on 26/09/2017 that I am enclosing herewith fresh Dr.'s certificate,why he had kept me as an indoor patient for more then 24hours aa nd in the policy there is no clause written that due to chewing tobacco(due to any addiction) the claim will be not payable.
So I request you to do the need full in the metter and let me get the claim