I have made booking of flight from the website named www.easygotrip.com on 28/06/2014

Then i cancelled the same due to some reasons by calling them on there support numbers since they have no such option available on there site to cancel the tickets online.

Its been 3 weeks but still i dnt get any of my refund from there side.

FYI, my cancellation reference numbers are as follows:
1) Ref No. A469(Amount 8014)
Amount written is after deducting cancellation charges.

I called up so many times on there support no but everytime they gave me false commitments about my refund and when i asked them for written mail confirmation for the same they disconnected my call.

I need some help from you guys..

PLEASE HELP ME