Personal I am M.Gopalakrishnan - My prepaid account is debited without my consent
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Complaint by: M Gopalakrishnan on March 12, 2012, 2:06 pm in Others

12.03.2012

Sir,
My CDMA prepaid account mobile No. is 0********76. I recharged Rs.110/- and the amount is suddenly reduced to 57.73 on 07.03.2012 and it is alarmingly reduced to Rs.3/- on 11.03.2012. I have utilised my mobile for a few seconds with a few calls. So, i came to know that without my consent there might been unauthorised debits in my prepaid account. Please verify and arrange to credit the same in my account. In Virudhunagar it is happening like this so many ttimes. I am a regular customer of our Reliance communications. Please take drastic steps to arrest this kind of irregularities.
Thank you,
M.Gopalakrishnan.

Complainant's Goal: I want to get the unauthorised debited amount as a credit to my prepaid account.
Complainant's Target: Personal, I am M.Gopalakrishnan
Complaint Location: India › Tamil Nadu › Virudhunagar
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Recent Comments
2.
Tue, 27 Mar 2012 - Business Reply from - RCOMcare (Personal, I am M.Gopalakrishnan)

Hi M.Gopalakrishnan,

We have tried calling you on the given number but we were unable to reach you, Please provide with any of your alternet number if issue still persist.

Regards,

RCOMcare

1.
Tue, 13 Mar 2012 - Business Reply from - RCOMcare (Personal, I am M.Gopalakrishnan)

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare