Mobikwik - Mobikwik is cheating during recharge of wallet
Contact Complainant     1636 Views     Report Spam  
Complaint by: Ananth on June 11, 2015, 9:24 pm in Online Shopping

My account is activated in Mobikwik.com site on ********44.
I have made 3 recharges to my wallet from my ICICI Bank account.
Out of which only 2 transactions amount is reflecting in my wallet.
1) Transaction Details are: Transaction -1 (Failed and not reflected in my wallet): You have made an online payment of INR 1369.22 with Transaction ID 0********9 towards payee ZAAK EPAYMENT SERVICES PVT LTD from your Account XXXXXXXX7356 on May, 25, 2015 at 12:04 .
2) Transaction -2 (failed, but is reflecting in my wallet): You have made an online payment of INR 1369.22 with Transaction ID 0********1 towards payee ZAAK EPAYMENT SERVICES PVT LTD from your Account XXXXXXXX7356 on May, 25, 2015 at 12:03 .
3) Transaction -3 (Successful and is reflecting in my wallet): You have made an online payment of INR 1400.00 with Transaction ID 0********3 towards payee ZAAK EPAYMENT SERVICES PVT LTD from your Account XXXXXXXX7356 on May, 25, 2015 at 12:29 .

I could see that the transaction completed successfully from the bank and it failed only at your end twice.
And even after creating multiple tickets they just try to escape by saying only one transaction is present in their records out of the two that got failed.
Even the failed transaction is not reflected back in my bank account nor is reflecting in my wallet in MobiKwik.
Now who is responsible for this transaction.
I cannot just leave Rs. 1369.22 without my mistake.
Please track it properly from various directions.
This looks like a No.1 Fraud Company!!!

Complainant's Goal: Refund of my failed transaction amount
Complainant's Target: Mobikwik
Complaint Location: IndiaKarnatakaBangalore
Would you like to Comment on this Complaint?
By clicking "Post Comment" button, you agree to our Terms of Services and Privacy Policy
Recent Comments - 0 comments posted!