Dear Team,
This is to Clearly Mention that till today i have purchased approxed 3-5 car's in my life, but till date i have never seen such a type of mis selling of the product where neither the company, nor the dealer, nor the service and sales people are bothered.
When i had seen car, i have been show the feather that this car bears these feature's
Today i received the RC Card, it mention as the car manufacturing is January 2017. which means i have been given car which is 6 months old.
i whole booklet i have received i have not been able to see the month of manufacturing.
we only come to know about the car age, when we receive the RC Card what you guys have given we can't judge, you just deliver the car thats it.
now coming to what was told about the product by giving broachers and on screen at the showroom, and also on the website.
Variant
E
E+
S
S+
SX
SX+
SX+ Dual Tone
SX(O)
Audio System
2 Din Audio with AUX+USB+iPOD+MP3
-
S#
-
-
-
-
-
-
Touch Screen Audio with AUX+USB+iPOD+MP3
-
S*
S
-
S
-
-
-
7.0 Smart Audio Video Navigation System
-
-
-
S
-
S
S
S
Bluetooth
-
S*
S
S
S
S
S
S
CD Player
-
S
S
-
S
-
-
-
1GB Internal Memory
-
S*
S
-
S
-
-
-
Smartphone Connectivity
Apple Car Play
-
-
-
S
-
S
S
S
Android Auto
-
-
-
S
-
S
S
S
Mirror Link
-
-
-
S
-
S
S
S
i and my brother have purchased the same car and same model, my brother on June 15, 2017 and i on June 29, 2017, i have told pulkit i want same car which my brother have, same thing same, which is SX+ Petrol.
But these Gallops people sold me their old stock car, which have feature of 2016, and i believe this is cheating, when you show one car and sale another, and the customer only comes to know when he uses the car for month or two and sees that he doesn't got what he paid for.
I was driving my brother car today and my brother used the Android car Play, i remember my conversation about the same at showroom when i booked car, and then checked my car, hat facility was not there, i feel like i have been cheated.
and this time i won't take my complaint back, as i was forced to take last time when i had compalined for mis selling with regard to GST.
NONE OF THE COMMITMENT HAS BEEN FULFILLED THE DAY CAR HAS BEEN PURCHASED.
I FEEL I HAVE BEEN CHEATED, AND SORRY TO SAY, GALLOPS PEOPLE ARE HOPELESS PEOPLE. THEY KNOW ONLY TO SELL CAR OR RATHER SAY MISS SELL THE CAR AND NO AFTER MIS SALE SERVICE.
I called the service executive, Ghanshyam Jatab and asked about this difference of Anoriod play in my brother car, and not in my car, he told your car is old model car, but purchased after my brother car which is updated car. i told why didn't you explain the feature when i explained the audio system on June 29th 2017, he told how can i inform you that, you have got old stock. shame on you guys. you lose the trust of customers. and added to it he told, sir me sach keh raha hu, koi nahi bataega. Really Shamefull.
If I don't get the solution, this time i will really go to consumer forum.
Please have look at the images of the my brother car purchased from Sharma Hyundai, June 2017, 15 days prior to my car, but model he got is latest, i got the old stock, i,e of January 2017.
Other features which are missing.
Air Conditioning : Fully Automatic with mood change bar : NOT AVAILABLE.
Cluster Ionizer : NOT AVAILABLE.
Arkamys Sound Mood : NOT AVAILABLE.
IN just span OF 15 - 20 DAYS car front wheel got burst out, i complain to sales executive, he told, it can't be replace in warranty, but when i compalined to Service department at Gallops for fist sevice, they also told good year has denied and when i got angry they done some setting and asked my to pay 20% of the wheel value and rest would be paid by company. tyre is of 6500/-
40% Hyundai Company :
40% Gallops Dealer :
20% Customer i:E the person fooled by the Dealer. : i paid 1300/- and also didn't got any Bill, Voucher. No Receipt.
I now have doubt that is Gallops Really your Authorised Dealer or any Local Workshop of Car Showroom which runs only to do Mis Selling. for any problem, i have to contact gallops people thrice, then only work is done, that too i style which authorised dealer do not do.
I WILL NEVER EVER RECOMMEND ANY PERSON OR FRIEND TO VISIT GALLOPS SHOWROOM.
REVERT ASAP.
Regards,
Dinesh K Murjani.
+91 ********12.
+91 ********88.
CLAIM FOR HARRASHMENT WILL BE FILLED TO THE TUNE TO LOSS OF TIME AND WORK.