matrix sim card - Matrix Sim Card Complaint-Unpleasnt Matrix service
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Complaint by: jain rahul on July 4, 2013, 12:06 pm in Mobile Service Providers

Unpleasnt Matrix service


I took a matrix connection for US and had a real bad experince with them. They are cheats and have no valid explantion.

I am on the At&T network and as per their support, all my calls from AT&T networks are free wher as they have charges that.
They had not provided the matrix customer care number while i was travelling to US. So once i reached here i called up to AT&T (as the phone they had given me had at&t printed on it) and they told its free.

Where as all my calls were charged. Also whn i contacted Matrix, they told me that they would charge their reates as i have taken the phone from them. but whn i asked about my unbilled usage, they told they cant provide me that information as at&t doesnt provide it to them. So on one had they tell me not to mention abt at&t as i have taken the connection from them the other hadn they give a explation which mentions at&t. i really would like to take them to consumer court so that they dont fool more customers. its the worst service and i repent choosing it

Complainant's Goal: info about fraud matrix sim card
Complainant's Target: matrix sim card
Complaint Location: IndonesiaBali
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