Praveen Verma - Matrix - Best And Affordable Service
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Complaint by: Praveen-Verma on May 22, 2014, 1:50 pm in Telecommunications

Wonderful customer service experience from Matrix Sim Cards. I was delivered my UK number 3 days in advance but when i tried checking it at the airport for signals and usability, it flashed registration failed. Luckily there was a Matrix counter at the delhi airport and without even asking me a million questions, the guy behind the counter replaced that sim with a fresh one and emailed his backend with the changes made. Its rare to experience such from a telecom company! Really appreciate

Complainant's Goal: Great Services
Complainant's Target: Praveen Verma
Complaint Location: IndiaDelhiNew Delhi
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Tue, 27 May 2014 - Business Reply from - Matrix Cellular (Praveen Verma)

Dear Praveen,
Thank you for appreciating our products and services. We work very hard to provide the best services to our customers and your kind words are very encouraging for us. We look forward to having an opportunity to serve you again in future.
Regards,
Team Matrix