Noida Jal Office in Sector 37 Noida has recently computerized the billing system. They are making a fool of the customers by over charging the customers. The mod-us apprendy is that the system in the past was that you collect 4 copies of the bill form from the Jal Office in Sector 37, Noida in the month of Mar/Apr & deposit the money in IOB Sector 37. Bank use to send 2 copies of the paid bill to Jal Office Sector 37 Noida & one copy was given to the customer. While making the computerized bills, it is seen that many bills have not been entered by the Jal Office in the computer. You are also shocked that the copy of the bill is also not found in the file maintained for the customer in the Jal office Sector 37 Noida. Fortunately if you have retained the copy of the bill, you could dispute with Jal Office. In 99 % case no body retains the copy for over 10 years when you are regularly paying the bill. Even if you have produced the bill, Jal office have another argument. Say you p;aid in Mar 2006 & again in Apr 2007. Jal office credits your payment of Mar 2006 in the year 2005 & payment of Apr 2007 in the year 2007. Now there will be 2 payments in 2005. Jal office will credit one payment of 2005 in your account & charge you the payment for 2006 with 15 % interest from 2006 to 2014. This way an honest customer will shell out a Principal plus interest of approx Rs (7000 plus 1296) for the payment of 2006 which actually you have paid but hoodwinked by Jal office by newly created rules. Now they are giving bills for 2014-15in the month of May 2014 which has also lead to the same problem for the year 2013-14. You are requested to approach the Noida Authority to instruct jal Office Sector 37 Noida to grant one time immunity to the customers on interest etc due to computerization & widely advertise the rules with effect from next year.