I have ordered recently on june 16 2017 on their website for worth 4643 Rs, till today 4 july 2017 their status is order processing, shipment in 1 week, they are fake company becoz, they dont have valid phone number on their websites, they dont reply emails, if you mail your mail will also get blocked after two emails, their provided address is also blank, since no street or clean specification of address spot, their moto is to loot money from eccommerce by trapping money in a calculation that only 1 in million will file a real complaint rest will just write up and soon give off becoz its just worthless to fight for 1000 or 2000, hence no written complaint no department action also laid on them.
I am filing written complaint to shut down the company, let see if they are genuine let them improve the standard of their ecommerce, or let them get arrested for money rocketting business
if you paid using credit or debit card, then you would have used ccavenue mode, login with their website and raise a claim, in ur account u can see the transaction and option for that, the seller would have already claimed the money stating they have shipped the item, please mark dispute if u didnt get the product, if any claim, then they will be black listed for transaction, so other wont be trapped in their scam in future