I am Deepak Soni, unfortunately a Customer of Kent Water Purifier, the Model I have is Kent Excell+ its Serial No.KR120115340, since the day 1 of its purchase in may 2012 this
machine has given me only problems. Worse part is representatives of Kent does not resolve any issues, and they rarely come after a complaint is given, forget resolving the
problem they don't even understand it and LOOT MONEY FROM CUSTOMERS without giving any bills.
Kent has Dream Girl as its brand ambassador to attract customers, however Kent has to make GOOD MACHINES and atleast NORMAL SERVICE for it to be used in REAL LIFE.
Since the Day of Kent's installation I should actually say the Kent representatives tried installing Kent at my home, it has given me nothing but trouble.
Now I want all money spent on this machine back, I do not want to go for another Kent. Machine is still not working. I hardly got any water from it and this only when Kent
representatives comes to try fixing the issue.
These all representatives came at my home, also took money on a couple of occasions for changing some part without any bills.
1. Shoukat : ********00.
2. Kiran : ********01.
3. Sharmaji: ********34.
4. Mujib : ********48.
5. Mahboob : ********82
6. Naveen : ********63
my emaild id is--- sonideepak1@yahoo.co.in
Hi Deepak,
Thank you for bringing this to our notice. We deeply regret the inconvenience caused to you. We'll get in touch with you ASAP to address your concern.
Regards
Team Kent