Kaunsa.com - Kaunsa.com not refunding me the payment of Rs.1950/-
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Complaint by: sukhwindersaggu on August 6, 2013, 9:12 pm in Online Shopping

I paid Rs. 1950/- through credit card to kaunsa.com for micromax phone. But after 15 days on 28june2013 they called me and said the required item is out of stock, they will send a voucher instead of phone. But asked to give back my money, then they agreed to refund the money with 5% deduction. But after that more than 35 days have passed they neither responded nor receiving the call. So, please do somthing to get my money back

Complainant's Goal: I want my money back
Complainant's Target: Kaunsa.com
Complaint Location: India › Punjab
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4.
Tue, 17 Sep 2013   Message By Complainant Sukhwinder singh

My no. Is 0********85 please call me

3.
Thu, 22 Aug 2013 - Business Reply from - Kaunsa.com (Kaunsa.com)

Dear sukhwindersaggu,

Information about your contact details are still awaited from you. Please contact us for any further clarifications.

Regards,
Kaunsa.com
Online Customer Service Team

2.
Sat, 17 Aug 2013   Message By Complainant Sukhwinder singh

Still no response by kaunsa team.

1.
Thu, 08 Aug 2013 - Business Reply from - Kaunsa.com (Kaunsa.com)

Dear Sukhwinder,

We apologize for the inconvenience. We care about your grievance, and your complaint, listed on 6th August 2013 has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at care@em.kaunsa.com, mentioning your complaint number 290562 in the subject line of the mail.
Thank you for cooperating.

Regards,
Kaunsa.com
Online Customer Service Team