The lady attendant handling the AC waiting room at Katpadi railway station exhibits a rude, unruly and defiant attitude towards the customers who wish to use this facility of our southern railway. Initially she lacks the kind of service approach towards travellers coming to AC waiting. Never a day, does she tender change without getting into an argument. She demands exact change to avail the facility.
Poor maintenance of the rest room also to be taken note of.
Considering the cooling space and maximum occupants, please check the optimal tonnage of air-conditioning actually required in the above space