I am holding my Car insurance with National Insurance for the past 3 years. This was given by Maruthi Insurance in collaboration with National insurance, from the dealer from which I brought the CAR.

Every year two times, 3 months before of expiry he use to call and get it renewed.

But this time either I did not receive from car dealer or from the Insurance agency about the renewal.

I tried my self to renew on line in National insurance., and I was not able to do so. When I checked with customer care, I was told that, as it is dealer link, I can not renew online. Either I have to go to any dealer or to National Insurance office.

So I went to dealer and I paid the amount. Well a week in advance before of expiry.

But the dealer forgot to renew the policy and he says that it is not dealer's mistake, and it is mistake of Maruthi Insurance, and I have to pay the full amount again, and I am going to loose the No Claim bonus, and get a policy break .

I paid the amount Rs. 8060 on 03rd Apr, and policy due date is on 07th Apr.