Dear Sir / Madam,
There have been unauthorized and unapproved TATA and Airtel mobile towers installed on our building terrace at "Light House, Sitafal Wadi, Mazgaon. Mumbai - 400010".
The towers have been installed in the last 6 months without any kind of approval from the residents or any other local authority. On behalf of the residents of Light House building i would like to file a complaint for relocation of unauthorized hazardous mobile towers.
The towers are within 10-15 meters of our houses and it has affected the health of the residents adversely. We can't bear the Harmful effects of EMR/RFF Radiations which emits from the Mobile Towers.
That kind of Towers not allowed in the Residential Areas which is nearby School and Hospital as per Government Norms.
We have already requested the mobile operators and the land lord but to no avail.
Kindly help us in this regard and we are looking your prompt & positive response.
Thankyou.
Well Mr. Rakesh i had already sent the below mentioned mail on 13.10.10 on the specified address and since then i was of the idea you would be in the process of relocation already. This confirms that the issue is far from being resolved.
"To airtelpresence@airtel.in
Cc: contact@icomplaints.in
Dear Mr. Rakesh,
There have been unauthorized and unapproved mobile towers installed on our building terrace at "Light House, Sitafal Wadi, Mazgaon. Mumbai - 400010". When inquired with the people who were installing the same, they confirmed that they belong to Airtel mobile network and that the work is with the oral approval of the landlord. However there is no document on record for any kind of permission from any authority that was shown to the tenants on request. Also there was no permission of NOC obtained from tenants who are staying as close as 10 - 15 meters from the terrace as i had mentioned below in my original request for relocation of towers.
The towers have been installed in the last 6 months without any kind of approval from the residents or any other local authority. On behalf of the residents of Light House building i would like to file a complaint for relocation of unauthorized hazardous mobile towers.
The towers are within 10-15 meters of our houses and it has affected the health of the residents adversely. We can't bear the Harmful effects of EMR/RFF Radiations which emits from the Mobile Towers.
Looking forward to a fruitful response from a socially reputed company like airtel
Regards,
Kahn"
Dear Mr. Khan,
We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to please drop us an email at airtelpresence@airtel.in and we will be happy to be of assistance.
Regards,
Rakesh Ranga
Airtel Customer Service Team
Dear Mr. Khan,
This is to inform you that your concern listed 8 Oct. 2010 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please do write to us at airtelpresence@airtel.in with your contact details (address and landline or mobile phone number).
We assure you that we are committed to resolving the issue to your satisfaction.
Regards,
Rakesh Ranga
Airtel Customer Service Team
An email communication has been sent to Tax Return Preparer on October 8, 2010, 10:23 am
Dear Mr Rakesh
Even as the registered complaint awaits action from your side, there were 3 people who visited the mentioned address not to adress the existing issue but to install ANOTHER airtel mobile tower machine on our terrace. When we asked him to show us the authorization for the same, he gave us the same blanket reply, that he did not have any authorization and hence he left without installing the same. However the airtel unauthorized mobile towers already installed remains.
Kahn