Infocom Electronic India Pvt. Ltd - Infocus Mobile
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Complaint by: Kirti Ranjan Acharya on October 28, 2016, 4:19 pm in Consumer Electronics

Respected Sir/ Madam, I purchased a mobile phone, Model - Infocus M350, on 16th Feb 2016. It got dead suddenly while talking, then i submitted the phone at Bhubaneswar Service center, Svc engg. detected the Problem as Mother board dead, & booked a call bearing no # INFBBU1********DW. after that whenever i am calling to enquire, every time time they are telling me this model is now out dated, so it will take some more time ( no time confirmation yet). i asked them if ur model is going outdated within warranty even within 8 months, so is it my fault? so please replace my phone with another model. Now nobody is responding me neither replacing the phone nor confirming the ETA of mother board.
So please help me to get the same as i was working on that phone with some official apps.
Name of The Company -Infocus Type & Model – Infocus M350 Date of Purchase – 16th Feb 2016 COST- Rs.7158 IMEI no -3534********156 Under Warranty - Yes Name and Address of Service Centre -Accel Frontline Job sheet/Work order No -INFBBU1********DW

Regards
Kirti Ranjan
********90

Complainant's Goal: To get the phone repaired / replaced
Complainant's Target: Infocom Electronic India Pvt. Ltd
Complaint Location: IndiaOrissaCuttack
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