guest - improve railway service
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Complaint by: guest on February 4, 2014, 5:32 pm in Others

Sir, this is my humble request to you to kindly pay attention to the following points:
1. Worsening condition of footover bridges. These bridges are very narrow an occupied. These bridges should have stairs on both sides so that congestion can be handled because any day there can be stampede on the stairs.

2. Sheets within the bogy should be removed and there should be corner seats as in the metro so that people can stand properly. I have calculated there will be loss of about 10 seats only if seats are re positioned. Currently 86 passengers can sit but later on 76 passengers wil be able to sit but those who will be standing will enjoy more comfort.

3. Goregaon station parking is totally messed up and it seems like garbage station. Please arrange to make it concretised and the open siver line should be covered. We are paying 500 rupees per head and there are more than five hundread two wheelers parked there. People spitting from the foot over bridge falls on the vehicles, its entry and exit is same and very narrow, not suitable for one vehicle also, uneven surface, broken boundry, all the leftover of the adjecent hotel is thrown in the open siver line which smells a lot. We expect a lot from u but If u could extend a little help it can become atleast suitable palce to park. Please develop the area.

4.Please look into the encroachment of railway property because the movement of the people is hampered. People need space to walk and stand.

Regards
Railway Passenger

Complainant's Goal: development of railway parking, comfort to the passengers inside the bogy
Complainant's Target: guest
Complaint Location: India
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