I 'm a member of 'OpinionGurus' a division of Markelytics, an International Market Research agency based out of Bangalore.

I do receive survey from their parent panel CINT in exchange of points that I can redeem as mentioned in the below mails which

was long pending for more than one & half years :

Below are detailed coversation with them yhru mail :

From: Cint Support Team
Sent: Tue, 02 Jul 2013 19:39:55
To: manas dip chatterjee
Subject: [Cint Support Team] Request #124043
##Please type your reply above this line ##

Your ticket 125536 has now been closed. If you need more help with this request or would like to reopen the ticket, please feel free to reply to this email for further assistance.



leveltwosupport (Cint Support Team)

Jul 02 16:09 (CEST)

Hi,

Thank you for the email.

Please feel free to reach out jasal@markelytics.com for your mobile e-voucher.

Regards,
Sheik
Cint Support



manas dip chatterjee

May 16 11:07 (CEST)

Request #124043 "Long pending Points not Credited..." created on 09.05.13


Still no updates ! When do I receive the reward , Kindly mention ?
This email is a service from Cint Support Team. Delivered by Zendesk.


From: "manas dip chatterjee"
Sent: Mon, 17 Dec 2012 16:17:21
To: "support22 Gurus ","support "
Subject: Fw: [HelpDesk] Vey long standing Pending points from survey


From: "manas dip chatterjee"
Sent: Fri, 14 Dec 2012 12:08:38
To: "support@opiniongurus.com"
Cc: "support@cint.zendesk.com"
Subject: Fw: [HelpDesk] Vey long standing Pending points from survey
Herewith, again I'm forwarding incentive requests to your support team ( opiniongurus ) for immediate result

Regards

Manasdip Chatterjee


From: HelpDesk
Sent: Fri, 14 Dec 2012 03:59:03
To: manas dip chatterjee
Subject: [HelpDesk] Vey long standing Pending points from survey
##Please type your reply above this line ##

leveltwosupport, Dec 13 23:28 (CET):
Hi,
I am truly sorry to hear it has taken this long. I was informed by OpinionGurus that all incentive requests must go through support team at:
support@opiniongurus.com

Please reach out to that email address for support.

Thank you.

Kind Regards,

Katie
Cint Support



below are detailed activities against my user_id : chatterm so far

Created Transaction Type Amount Status

2013-06-18 Points from survey 250 Done
2013-05-02 Points from survey 400 Done
2013-03-04 Points from survey 450 Done
2013-01-03 Panel Payment 2650 Under progress
2012-12-12 Points from survey 700 Done
2012-12-06 Points from survey 1450 Done
2012-09-29 Points from survey 500 Done
2012-08-16 Panel Payment 3750 Under progress


total outstanding points 3750 + 2650 + 1100 = 7500

I've tried many times from opiniongurus to credit the above points in form of zip pay or
other approved methods via mail / telephone but without any result. They are giving
false representation all the times.

Below I provide some earlier e_mail confirmation from your end :

Request #63376

Request #65467

levelonesupport, Oct 11 15:26 (CEST):
Hi,

Thank you for your email.

OpinionGurus handles all of your incentives in their own system.

If you are not receiving incentives for your participation, please contact OpinionGurus directly at jasal@markelytics.com or ragam@msip.markelytics.com .

Thank you for your time and interest in our surveys.

Best Regards,
Sheik
Cint Support

yet no incentives are credited so far

Regards

Manasdip Chatterjee

This email is a service from HelpDesk

So far total outstanding points 7500 required for mobile e_voucher

user id in ur portal : chatterm

your immediate response required

Regards

Manasdip Chatterjee

Mob: ********03