Dear sir,

We have bought a high end POLO vehicle on 5th may 2013 from Sirani automobiles Pvt Ltd bhopal dealer of Volkswagen.My vehicle got accidented on 22 november 2013 and left front portion got damaged.when my vehicle get inspected on showroom for 3 days they asked me to come to showroom and with proper inspection they told me that it would cost 2.5 lakh to repair the vehicle and from this 1.1 lakh would be my consideration as rest of the amount would be paid by Insurance company.where i agreed and had also sighned the document of estimated cost.From next day procedure of further inpection was started that took 15 days approx.I was regularly in touch with Miss Sapna an Executive of Sirani automobiles Pvt Ltd dealer of volkswagen but she was stick to her point and never told me about any extra costing.She asked me that i can pick my vehicle within 25 to 30 days.in the mid i was regular in touch with her but there was no response from her side regarding the delivery of vehicle and not even from the showroom manager.then the showroom people misguided me and asked me for some more days and this goes on for 2.5 months.At last i was been asked by the insurance person Mr Sameer whose company Bajaj alianz has a tie up with the dealer to pick my vehicle from showroom on 2nd February 2014 and told my consideration of 1.13 lakh.after 10 minutes i again got a call and he asked me to pick my vehicle on 4th february 2014 and i agreed on that and when i reached the showroom to pick my vehicle they ask me to pay 1.7 lakh at the end. I talked to the manager and general manager of the showroom regarding this then they told me that the 3.86 was the total cost on vehicle.There was no intimation from their side about the escalation of the costing in vehicle.Now when i told them that i was not intimated about this and i am not ready to pay the extra amount they asked me for some time and now they asked me to go to the court or any where else.I talked to Mr sammer but there is the same answer from his side.I had bought this vehicle as volks wagen is a renouned germen company and i had heard about their services in metro cities.But the service i got from dealer of folkswagen is pathetic.i had already complained about this and there was no action been taken against dealer.Now i am bound to go to court against dealer ,company and insurance as i was been mentally harrased by your dealer Sirani automobiles Pvt Ltd bhopal.

Kindly do something about this and take any action against the dealer.

Regards
Abhimanyu Yadav
********56
abhimanyuyadav123@gmail.com