ICICI Bank Limited - ICICI Bank Limited - Deduction of rs 28 as a name of ATM DEC CHG
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Complaint by: on August 25, 2014, 3:57 pm in Banking and Finance

Hi,

I recently noticed that ICICI bank is charging me a sum of 28 Rs for some charges which I was not clear of.

It is a possibility that a customer can mistakenly press a wrong amount to withdraw more money and also can be unaware of his current balance so may try to overwithdraw.

But I think levying a charge for this by the bank is not fair. Can someone please advise if he has also been through this.
And if someone is aware of the rules can you please suggest if it is fair?

I think this practice in unfair and if this is wrong I would like to know a way through which I can raise my voice against this.

ICIC bank a/c - 05********52
Rs 28 Charges was levied on 20/8/2014

Regards
Raj

Complainant's Goal: To Get the money Rs.28
Complainant's Target: ICICI Bank Limited
Complaint Location: IndiaAndhra Pradesh
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1.
Tue, 26 Aug 2014 - Business Reply from - ICICI Bank Care (ICICI Bank Limited)

Dear Sir,

We regret any inconvenience faced. We have made a note of your account number. Our official will get in touch with you and address your concerns.

Regards,
ICICI Bank Customer Service Team