GWK Travelex - I want my money back
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Complaint by: Surya on August 3, 2013, 9:41 pm in Banking and Finance

Hi,

Today I have been at Dodricht travelex branch for sending Euros 1000 to India.The Travelex operator has not converted based on today date(1Euro =81.17 INR.)she has converted yesterdays(1Euro=78.293 INR) and given me bill with yesterday date and transaction recept with today date.She cliamed commision of Euros 37 and another Euros are loss to me because of this cheating in exchanging.When i ask her about this,She shouted at me without giving answer to my question

Please find the below details for your reference and attachments for you perusal

MTCN:-316-224-0774 with yesterday date 02/08/2013

Transaction Id:-2170-21-123601


Operator Id:542



I'am hoping as you can understand this and provide the solution as soon as possible

Complainant's Goal: GWK Travelex
Complainant's Target: GWK Travelex
Complaint Location: NetherlandsDodricht
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