Egully.com - I want either my money back or the product I ordered for.
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Complaint by: on October 3, 2011, 1:17 pm in Online Shopping

Hi,

I had ordered for a Reebok Twin Pair Watch Limited Edition on 30th September 2011,
I had made the payment through Online banking from HDFC Bank, an amount of 999.0 INR was deducted from my account Ref. no. of the same is => ********8

However in the order status in the company's website, It says "Awaiting Payment", and it appears two orders with two different order numbers as listed below.

#################################################
Order #11047102

Order Date: 30th Sep 2011

This order is marked as Awaiting Payment
Your Order Contains:

1 x Reebok Twin Pair Watch Limited Edition
(Payment Options: Online)
--------------------------------------------------------------------------------------
Order #11047097

Order Date: 30th Sep 2011

This order is marked as Awaiting Payment
Your Order Contains:

1 x Reebok Twin Pair Watch Limited Edition
(Payment Options: Online)
#################################################

I had mailed the company's customer care regarding the same only to get no response. Nor they do attend calls.

Please make a refund to me or dispatch the product ASAP.
I have attched the screenshot of payment made to the comapany.

Regards

Srikanth.

Complainant's Goal: I want the product I ordered or my mone back
Complainant's Target: Egully.com
Complaint Location: IndiaKarnatakaBangalore
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Mon, 03 Oct 2011  Message from iComplaints.in Helpdesk

An email communication has been sent to Egully.com on October 3, 2011, 1:17 pm