Train12071 As per Helpline 139 train was to depart at 15:35 on 23 Aug 2011. I had rechecked the information on Railway website. I reached CST but was shocked to find that train had gone at the scheduled time. I not only missed the train but also had to go through the trouble of rebooking another ticket as I had to reach Aurangabad on same day on official duty. I went through a lot of mental agony and stress. It did cost me money and also time, a lady passenger alone with all luggage had to run from pillar to post for rebooking my ticket. I had to go thro’a lot of ordeal for making the most genuine complaint to the Station Master who was unavailable in office. AnotherOfficial not concerned with the complaint had the audacity to ask me if I had recorded the message or the printout of the website notification. I never imagined that Railways Computer Automated systems are so badly managed. Does any body in the Railway bother about this? As far as my case is concerned I seek full Refund of money Rs.440PNR ********37+amount paid for the next train Rs.650 as compensation within a week's time i.e. by 5th September 2011, failing which I will be forced to escalate my compliant to other Consumer Forums.