www.indiaplaza.in The online shop - I have not yet received the book "The Notebook"
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Complaint by: pramodksahoo2003 on November 17, 2010, 8:54 am in Online Shopping

Dear Sir,
I ordered for six books from www.indiaplaza.in online shop vide my order no.IN0209100437 dated 2nd Sept.2010. I sent a multicity cheque of Rs.1582/- as advance payment. The shop supplied me five books on piece meal basis. The sixth book (the costliest one costing Rs.765/-) "The Notebook" has not yet been supplied to me. I have made several email requests and more than 20 telephonic requests. But the people there do not seem to care.
Now they are not even receiving my phone calls. I am at my wits ends what to do. Will you please help me either to get the book or to get a refund of Rs.765/- .
I am pasting below the Order as it appears in the site of indiaplaza.in now.
You can see the link below also.
http://www.indiaplaza.in/shop/displayorder.aspx?ordernumber=in0209100437

Pl help me.
Pramod K Sahoo
C/66, Jagruti Vihar, Sambalpur-768020
Mob:********13

Order Number :IN0209100437
Shipment #1
Pramod K Sahoo
C-66, Jagruti Vihar

Sambalpur
Orissa
India - 768020

Item Format Qty List Price Our Price Sub-Total Shipping Charge Total Remarks Consignment No Courier Name
Why Mars And Venus Collide
Discount: Rs. 103 (34.92%) Paperback 1 Rs. 295 Rs. 192 Rs. 192 Rs. 0 Rs. 192.00 Shipped On 09 Sep 10 F11203588 First Flight
You Are Here
Discount: Rs. 60 (30.15%) 1 Rs. 199 Rs. 139 Rs. 139 Rs. 0 Rs. 139.00 Shipped On 09 Sep 10 F11203588
The Notebook
Discount: Rs. 360 (32.01%) PBD 1 Rs. 1124.7 Rs. 765 Rs. 765 Rs. 0 Rs. 765.00 114********1 AFL Couriers
Please Mom ! It'S My Life
Discount: Rs. 24 (20%) Paperback 1 Rs. 120 Rs. 96 Rs. 96 Rs. 0 Rs. 96.00 Shipped On 09 Sep 10 ********55
The Leader Who Had No Title
Discount: Rs. 62 (31.79%) Paperback 1 Rs. 195 Rs. 133 Rs. 133 Rs. 0 Rs. 133.00 Shipped On 09 Sep 10 F11203594 First Flight
Shobhaa At Sixty
Discount: Rs. 138 (34.94%) Paperback 1 Rs. 395 Rs. 257 Rs. 257 Rs. 0 Rs. 257.00 Shipped On 18 Sep 10 F11231584
Summary Total: 6 Rs. 1582.00 Rs. 0.00 Rs. 1582.00
.
This order value of Rs. 1582.00 is paid through and Pay by Cheque/Demand Draft

Complainant's Goal: To get the book or refund of Rs.765/- plus compensation Rs.1000/- for harassment
Complaint Location: IndiaOrissaSambalpur
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Recent Comments
2.
Thu, 25 Nov 2010   Message By Complainant Pramod K Sahoo

I have not yet recd the book. The website phone number is also not functioning. Nobody picks up the phone. Querry on the site go unreplied. Therefore I am asking indiaplaza.in to give me the updates about delivery of my book on this page. Why don't they return my money when they are not able to supply even after 3 months of the order.

1.
Thu, 18 Nov 2010  Team Indiaplaza

Dear Mr.Pramod,

Our apologies for the inconvenience you had to face with us.

The ordered book - Notebook was an imported edition and we had shipped out the same through AFL couriers. The courier had lost the shipment and we have reordered the book from our International suppliers.

We are expecting the book to reach India by next week and we shall ship out the same as early as possible.

Warm regards,

Team Indiaplaza.in