Religrae - I am not satisfied with your product and service of Religare (perfect gateway)
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Complaint by: Amol on March 8, 2011, 2:31 pm in Travel and Vacations

I am trying to contact the above mentioned company for last 4 days regarding the quaries for booking of the room in the one of the hotels provided in the list of resorts which is available on their website. I have purchased a promotional scheme (Holiday vouchar) from Religare. The cost of the same is Rs.7000/- which i have already paid to the company via IVR. As per their terms and conditions the customer is supposed to book the hotel min 30-45 days before the travel date. For the same i am trying to contact the company on the given contact number, but all the time i am getting the number busy in the working hrs (10:30 am to 5:30 pm) also after working hrs, i.e even at night (9:00 -10:00 pm). The terms & conditions are also not clearly mentioned.
The scheme is that customer can book any room from the 3, 4 & 5 star hotels given in the list for 7 nights & 8 days. But the query is can we book two different hotels at different locations for 4 nightes & 3 nightes.
I am affrade of getting cheated by the company by giving me some fake scheme.
Please help me out as soon as possible, because I want to book the hotel for my honeymoon. which is planned on 30th May 2011.

Thanks,
Amol Kapse,
Pune, Maharashtra.
Mobile-********01

Complainant's Goal: I want my money back
Complainant's Target: Religrae
Complaint Location: IndiaMaharashtraPune
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Recent Comments
1.
Mon, 14 Mar 2011 - Business Reply from - Religare (Religrae)

Dear Amol

We hope our representative is in touch with you over the matter and is able to address your concern. For further assistance, please get in touch with us at wecare@religareonline.com

Regards,
Team Religare