I am not satisfied with your product and service-Sweater- iComplaints.in

Sweater - I am not satisfied with your product and service

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Complaint by: manjula.mv on December 4, 2013, 11:14 pm in Online Shopping

I have placed order for 2 products (i.e., Sweater and Dress material) on kaunsa.com on 27.11.2013 with order No.KA/199437/65FWR9J4 and paid Rs.1,505/- through HDFC credit card. I have received dress material but I didn't received sweater till now. Please let me know the delivery of product.

Complainant's Goal: I want my money back

Complainant's Target: Sweater

Complaint Location: India › Karnataka › Bangalore

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Fri, 06 Dec 2013 - Business Reply from - kaunsa.com (Sweater)

Dear Manjula,

Sorry for the inconvenience. This is to inform you that your concern listed 6 DEC 2013 has been noted and our team is working on it. We shall call you within the next 24 hours to give an initial update on the status of your complaint. For any further clarifications, please write to us at care@em.kaunsa.com and kindly mention your complaint number 407381 in your subject line.
Thank You for your cooperation.

Regards,
Kaunsa.com
Online Customer Service Team

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