hello

i am buy transcend 2gb ram ddr2 in delhi, india. now ram is not working and i want to replace it. but transcend service center is closed no one can't be replaced. i am send email to transcend but not give any solution. i also send you mail text to you.

i am waiting for your reply








Dear Sir or Madam,

First of all, many thanks for your letter.

Regarding your problem, please kindly informed that the RMA processure still has to go under distributor's rules.We apologize that the only way we could provide warranty service is through our local distributors,we suggest you could contact other distributors which nearest your region for getting further help.Sorry and thank you in advance for understanding in this matter.


If you have any question, please feel free to let us know.
We`ll be eager to service you to the best of our ability.


Best Regards,
DALE_LEE
Customer Service Specialist, Customer Service Department
Email : service-tw@transcend-info.com

http://www.transcend-info.com

Confidentiality Statement: This email and its attachments are intended solely for the intended recipient hereof and may contain legally privileged or other confidential information. Any unauthorized use or disclosure is prohibited. If you have received this email or its attachments in error, please destroy the original and any copies thereof and immediately notify the sender. Besides, this mail may contain customer's personal information protected by Personal Information Protection Act. DO NOT process and use such information beyond the scope of customer service. Thanks.
Please select your country - Taiwan ( If your country is not on the list, please select the nearest one. )
Product Group - Memory Module
Customer Name - sk011delhi Transcend P/N -( see how to find P/N )
Email - sk011delhi@gmail.com Product S/N -
Telephone No - Purchase date - 1900/01/01
Device Name - CPU Type -
Operating System - Firmware Version -
( Service pack ) Addon Device -

Description of Problems - hello sir

i was go their also and your distributor says he not deal in
transcend

distributor address is

DelhiIntra-tech Computers P. LtdIntra-tech Computers P. Ltd 35, Deepak
Building, 13 , Nehru Place, New Delhi-110019phone 91-11-26282627/26286886
support@intratech.co.in

no one help and says go your re teller where you buy the ram. i am also
goes to re teller he says your service center is closed and he can't help it

please help me

i am waiting your replay




On Sat, Sep 14, 2013 at 2:33 PM, Transcend Information Customer Service
DALE_LEE wrote:

> Dear Sir or Madam,
>
> First of all, many thanks for your letter.
>
> We are sorry that due to Accel stops to provide service temporary, the
> only way we could provide warranty service is through our local
> distributors. The contact information is as the attachment for your
> reference, please kindly check with them for RMA process inquiry directly.
>
>
> If you have any question, please feel free to let us know.
> We'll be eager to service you to the best of our ability.
>
>
> Best Regards,
> DALE_LEE
> Customer Service Specialist, Customer Service Department
> Email : service-tw@transcend-info.com
>
> *http://www.transcend-info.com*
>
> Confidentiality Statement: This email and its attachments are intended
> solely for the intended recipient hereof and may contain legally privileged
> or other confidential information. Any unauthorized use or disclosure is
> prohibited. If you have received this email or its attachments in error,
> please destroy the original and any copies thereof and immediately notify
> the sender. Besides, this mail may contain customer's personal information
> protected by Personal Information Protection Act. DO NOT process and use
> such information beyond the scope of customer service. Thanks. Please
> select your country - Taiwan ( If your country is not on the list, please
> select the nearest one. ) Product Group - Memory Module Customer Name - sk011delhi
> Transcend P/N -( see how to find P/N ) Email - sk011delhi@gmail.com Product
> S/N - Telephone No - Purchase date - 1900/01/01 Device Name - CPU Type - Operating System - Firmware
> Version - ( Service pack ) Addon Device -
> Description of Problems - hello
>
> i am get your mail and go their and no one replace my ram of 2gb please
> help me
>
> i am waiting for your replay sos
>
> bye
>
> saleem khan
>
>
>
> On Thu, Jul 25, 2013 at 2:53 PM, Transcend Information Customer Service
> ISABEL_HSIA **wrote:
>
> > Dear Sir or Madam,
> >
> > First of all, many thanks for your letter.
> >
> > For warranty service, please* **kindly take the product with the receipt
> > back to the original retailer and ask for repair or replacement service.
> *
> > If you cannot get help from original retailer, please contact with *our
> > local distributors* for getting further help. *The contact information is
> > as the attachment for your reference*, please kindly check with them for
> > RMA process inquiry directly. Thank you.
> >
> >
> > If you have any question, please feel free to let us know.
> > We'll be eager to service you to the best of our ability.
> >
> >
> > Best Regards,
> > ISABEL_HSIA
> > Specialist, Customer Service Department
> > Email : service-tw@transcend-info.com
> >
> > *http://www.transcend-info.com*
> >
> > Confidentiality Statement: This email and its attachments are intended
> > solely for the intended recipient hereof and may contain legally
> privileged
> > or other confidential information. Any unauthorized use or disclosure is
> > prohibited. If you have received this email or its attachments in error,
> > please destroy the original and any copies thereof and immediately notify
> > the sender. Besides, this mail may contain customer's personal
> information
> > protected by Personal Information Protection Act. DO NOT process and use
> > such information beyond the scope of customer service. Thanks. Please
> > select your country - India ( If your country is not on the list, please
> > select the nearest one. ) Product Group - Memory Module Customer Name -
> Transcend P/N -(
> > see how to find P/N ) 7t Email - sk011delhi@gmail.com Product S/N
> -5********9 Telephone
> > No - Purchase date - 2010/11/30 Device Name - ram 2gb CPU Type -
> Operating System - Firmware
> > Version - ( Service pack ) Addon Device -
> > Description of Problems - not working What action did you take to
> > solve this/these problem(s)? (RMA, Reinstall OS or Something else) - Your
> > Request - i want to replaced it
> >
> What action did you take to solve this/these problem(s)? (RMA,
> Reinstall OS or Something else) - Your Request -
>
What action did you take to solve this/these problem(s)? (RMA, Reinstall OS or Something else) -
Your Request -