In December 2012, a truck broke the box on the mtnl poll, due to which all connections were dead. I made a complaint on 198. The line man came and helped me. he joined the line on temporary basis. The telephone started working but since then after every weak or so problem occurs. Special to mention that due to this my iptv also not works properly and in rainy season conditions are worst. Since December the box hasn't been repaired and every time complaint is solved on temporary basis. The line incharge says if you have problem then why don't you stop using MTNL. It rained on 14th and since then the problem started worst again but no action after so many complaints. This is my last hope. Now i am thinking that if no action is done this time also, i will take MTNL to consumer court for consumer harassment. Waiting with hope.