HERO HONDA MOTORS - I AM NOT SATISFIED WITH THE SERVICE
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Complaint by: amalorpava mary on September 10, 2010, 9:46 am in Others
I WAS GIVEN 3MONTHS DELIVERY TIME,BIKE WAS DELIVERED WITHOUT FUEL AND THE AIR PRESSURE IN THE WHEELS WERE 8POUNDS,THE BIKE WAS NOT EVEN WASHED UP, ON THAT THE DELIVERY PERSON IS ASKING FOR A TIP, THE BIKE STOPPED ON THE WAY I APPROACHED THE DEALER NO PROPER RESPONSE WAS GIVEN NOW I HAVE THE BIKE FOR MY 1ST SERVICE AFTER WAITING FOR TWO HOURS BUT THE RESPONSE OF THE SERVICE ADVISER IS VERY BAD WITHOUT ASKING MY CONCERN HE TICKS FOR AN OIL REPLACEMENT,WHEN ASKED HE FLATLY SAYS IT IS COMPULSORY,TEXT YOU CAN REPLACE AFTER 10000KM ITS YOUR WISH I ASKED HIS NAME AND MOBILE NO HE REFUSED TO GIVE WHEN ASKED OTHER TWO OF THEIR OFFICIALS THEY JUST SAID WE DON'T KNOW,HOW WILL BE THE SERVICE ON DELIVERY I DON'T KNOW.
Complainant's Goal: ACCEPT THE COMPLAINT GIVE SOLUTION,GIVE GOOD SERVICE
Complainant's Target: HERO HONDA MOTORS
Complaint Location: India › PONDICHERRY
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