Non Delivery of product
Order #10356832

Order Date: 20-11-2012 Recipient: Sumanbhai Bhikhabhai Tailor

This order is marked as Awaiting Shipment
Your Order Contains the Following Items: 1 x Micromax Canvas 2 A110 Mobile Phone

Till date it is showing Awaiting shipment, whenever I had talk to their Customer care center they only say that they have forwarded the complaint ahed, no body is giving response to our mail and telephonic talk, such site needs to be block immediately in the interest of consumer..
I am also enclosing herewith my complaint communication for taking necessary action against this co.
" icket #49626
Department: Support
Create Date: Nov 23,2012

Name: Sumanbhai B Tailor
Email: tailork44@yahoo.com
Subject: cst wants prdct within SLA asksd to wait


Ticket Thread
tailork44@yahoo.com
Till date my order is showing awaiting shipment while I have cancelled the order on 21.12.2012 , You were suppose to refund my money by 7.1.2013, nothing is happened,I am also not getting any response from your co.Please refund the money immediately. Suman.Tailor ********44 dt.15.1.2013
tailork44@yahoo.com
Till date my order is showing awaiting shipment while I have cancelled the order on 21.12.2012 , You were suppose to refund my money by 7.1.2013, nothing is happened,I am also not getting any response from your co.Please refund the money immediately. Suman.Tailor ********44 dt.13.1.2013
tailork44@yahoo.com
Today also I had a talk with your customer care they are not aware of cancellation, while seeing the order status it shows awaiting shipment, Request you to reverse the amount immediately and confirm on my email address. Regards. 8/1/2013
tailork44@yahoo.com
Today also I had a talk with your customer care they are not aware of cancellation, while seeing the order status it shows awaiting shipment, Request you to reverse the amount immediately and confirm on my email address. Regards. 7/1/2013
tailork44@yahoo.com
To day morning also I had talk to your customer care, there is no response about reversal of my credit amount. Please revert Regards. 3/1/2013
tailork44@yahoo.com
Till date I have not received refund ,please expidate and revert by mail.
tailork44@yahoo.com
Request to cancel the order and refund the money, please confirm.
tailork44@yahoo.com
Till date nothing has happend, no one is giving excet date .
tailork44@yahoo.com
Kindly be assured that your concern is our priority This is to inform you that your order was placed on 20 nov.it is in process and will ship to you at your shipping details with in 3 weeks . so we are requesting you to please wait till then.Your co-operation and patience in this regard will be highly appreciated Till waht time I have to waite.
tailork44@yahoo.com
As per your assurance I have not received my mobile within three weeks.Can you tell me the status please. Regards.
tailork44@yahoo.com
Since I will be out of station from 11/12/2012 to 16/12/2012, will you please ensure that the product get deliver by 10Th December. Regards.
tailork44@yahoo.com
can you advance the delivery of the mobile please,
tailork44@yahoo.com
till i am not able to see change in my mobile no>.
tailork44@yahoo.com
my mobile no is yet not changed.
tailork44@yahoo.com
dear mem, you have not change my mobile no , please correct as ********68
tailork44@yahoo.com
I am happy that you want to honor your delivery words. Possibly this purchase of mine will be last if this is the delivery time.You may give message to your senior.I have also suggested to my friends to by the product from this site but I may have to revert to my friend if they can Waite for 21 days than only by from this site.
tailork44@yahoo.com
Simply passing message will not resolve the issue. Please escalate upwards.
nisha@timtara.com

Kindly be assured that your concern is our priority This is to inform you that your order was placed on 20 nov.it is in process and will ship to you at your shipping details with in 3 weeks . so we are requesting you to please wait till then.Your co-operation and patience in this regard will be highly appreciated"
[Complaint comments] 1 Comment


Comments
Jan 26, 2013 by
suman.tailor
Till date this company is not responding for online shopping, money have been paid since last 60 days. I would recommend to file a case in court for winding up the organisation.So in future such incident will not take place.
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Contact Information
Ahmedabad
Ahmedabad
Gujarat
India

[Complaint category] Category: Online Shopping