Sansui in - I am not satisfied with Sansui product and service
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Complaint by: vivek on October 17, 2013, 8:11 am in Telecommunications

I bought 42 Inch Sansui LCD TV S4270XV-N on 15/7/2012 for 38,000 rupees. When I was watching TV on 18/8/2013 the display suddenly went off and I again I switched on the TV. But nothing appeared no audio or video appeared just a black screen. So I raised a service complain on 19/8/2013. I didn’t get any positive updates from Videocon service after that. Finally I got a call on 16/10/2013 after 2 months saying that panel backlight has got repaired and need to spend 23,000 rupees to replace them. Spending 23,000 rupees for a 38,000 rupees TV in 1 year I think it s not worthable need a resolution for this issue on making such kind of worthless product.

Complainant's Goal: Need to resolve my issue and provide a good TV
Complainant's Target: Sansui in
Complaint Location: IndiaTamil NaduChennai
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