Moblie Care - I am not satisfied with Moblie Care (New Mobile Care India)
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Complaint by: Abhay Narayan on April 15, 2014, 5:45 pm in Utility Services

HI,

I am give the my xolo mobile to the Mobile Care 19/03/2014. Drop the mobile to service center of XOLO the drop the mobile to the service center of xolo but problem with come that when i am call the call center of Mobile Care the excutive says your mobile come in 25 Days. I am Call the call center of Mobile Care (14/04/2014) the excuitive says got the mobile on 19/04/2014. but i am call today (15/04/2014) that says mobile will receive on 25/04/2014.

I am call the XOLO Support center that says that your mobile will Delivered on 04/04/2014-Friday from Overnite Express.
The ABW No. ********11

- ********11 NOIDA To DELHI Delivered Friday, April 04, 2014

Date Location Activity

04/04/2014-Friday DELHI Delivered
04/04/2014-Friday DELHI Out For Delivery
04/04/2014-Friday DELHI Dispatched To DELHI
03/04/2014-Thursday NOIDA Dispatched To DELHI

But the Mobile Care Company will not give my mobile. So that Please check.

Complainant's Goal: I want my Mobile and Pay By the Amount to the Company Also
Complainant's Target: Moblie Care
Complaint Location: India › Delhi › West Delhi
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1.
Thu, 25 Sep 2014 - Business Reply from - XOLOCARE (Moblie Care)

Dear Mr. Narayan,

Greetings of the Day!

Thank you for addressing your grievance to us.

This is in reference to your email dated 15/04/2014 regarding XOLO Smartphone.We trust your complain has been resolved and no further issues at your end.

For any further query or feedback, please contact us at care@xolo.in

Warm Regard’s

Bharti Singh Rawat
XOLO Care
www.xolo.in