Nokia - i am not satisfied with d product
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Complaint by: anisha jain on August 13, 2013, 8:39 am in Mobile and Cell Phones

i had purchased lumia 720 two months back,since then i m facing problem with the phone, initialy minor n then major one, my phn used to get hanged n then automaticaly switched off n had difficuly to starta up again. i had already got the phone formated n lost the data, which they said have backup at sykdrive bt it nvr happend. then i gt issues with the touch n auto opening of application, i gt the entire touch changed n after collecting the phone after 10 days now i m facing problem with sound , as i m nt being audable while receiving n making cals. so its high tym for a new phone to have ample a
mt of problem. so i want the phone to get replaced or my entire cash back

Complainant's Goal: new phone or cash back
Complainant's Target: Nokia
Complaint Location: IndiaWest BengalKolkata
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Recent Comments
1.
Wed, 21 Aug 2013 - Business Reply from - Nokia India (Nokia)

Hi, sorry to hear about your experience. Please write to us on social@nokia.com and provide us with the following details

1. Your Contact Number
2. Location
3. Device IMEI number
4. Link to your complaint
5. Job sheet Number
6. Care Centre location
7. Is the device with Nokia Care Centre - Yes/No

We will have someone from the team connect with you.
Please mention your name on subject

Do include the complaint link in order to speed up the process.

Regards,
Team Nokia India.


Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC” & send it to 55555, within few seconds you will receive the list of NCCs in that city.